Privacy Policy

Last updated: March 13, 2026

Nuvia Art (“we”, “our”, or “us”) is operated by Hat Trick Digital Marketing Limited, a company registered in Hong Kong. We operate the website https://www.nuviaart.com and provide products and services through this website (the “Services”).

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or communicate with us.

By using our Services, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information.

Personal Information You Provide

This includes information you provide directly to us when placing an order or contacting customer support:

  • Full name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Order details

Payment information is processed securely through third-party payment providers, and we do not store full credit card details on our servers.

Automatically Collected Information

When you browse our website, we may automatically collect certain information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time and date of visits
  • Referring website

This information helps us improve our website and services.

 

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you regarding your orders
  • Improve our website and user experience
  • Detect and prevent fraudulent transactions
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

 

3. Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Payment processing providers
  • Shipping and logistics partners
  • Website hosting providers
  • Data analytics services

These service providers are required to protect your personal information and use it only for the services they provide.

 

4. Cookies

Our website uses cookies and similar technologies to:

  • Ensure the website functions properly
  • Remember your preferences
  • Analyze traffic and usage
  • Improve the shopping experience

You may manage cookie preferences through your browser settings.

 

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Comply with legal obligations
  • Resolve disputes
 

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data

To exercise these rights, please contact us using the contact details below.

 

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

 

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Company: Hat Trick Digital Marketing Limited
Address: ROOM 18 2/F, TUSPARK, 118 WAI YIP STREET, KWUN TONG, HONG KONG
Email: service@nuviaart.com
Website: https://www.nuviaart.com